Before Your Appointment
Requirements
Referral
All patients must have a referral from their treating specialist or general practitioner.
Each referral is read and triaged individually prior to booking an appointment, so please ensure a copy is sent to us before calling to book an appointment.
What to bring
Please bring any relevant supporting documents, such as:
- Scan reports less than 5 years old
- Audiogram reports less than 5 years old
- Vestibular testing reports less than 5 years old
- Hospital discharge summaries for any admissions due to dizzy/vertigo symptoms less than 5 years old
- Relevant pathology results less than 6 months old
- Any consultation letters or reports from other specialists seen for your symptoms
Booking your first appointment
Once your referral has been received, accepted and triaged, we will book you an appointment to see Dr Seet for an initial consultation. This will be confirmed by email and contain documents that will need to be completed and brought with you to your first appointment. These documents are your patient information form and the Dizzy Questionnaire; a 7 page document detailing your symptoms. Please be as clear as possible when completing this document and ensure each question has a response, even if that response is simply "N/A" or "Unsure".
This document is not required prior to your appointment, so please bring it with you on the day. Alternatively, you can arrive 30 minutes prior to your booking and complete it in the waiting room of the practice.
Fees
Initial consultation
Initial consultation fees are based on the Australian Medical Association (AMA) schedule of fees and final fee can depend on the complexity of the consultation. Most initial consultations are 1 - 1.5 hours in length and cost $1,200. Please be advised that the initial consultation fee structure includes item numbers 132 - Initial consultation and 11341 - Video oculography.
If extra time is required to complete your initial appointment, an additional surcharge may apply. Please speak to our friendly staff for more details.
Payment
Payment is accepted on the day of consultation either by EFTPOS, credit card or cash. Please note that AMEX is not accepted at our practice, we apologise for any inconvenience this may cause.
Medicare rebates
Your Medicare rebate can be processed immediately after payment & will be reimbursed via direct deposit through Medicare or via an EFTPOS card with a cheque or savings account attached. Rebates for initial consultations start at $652.20. Should you wish to determine your individual out-of-pocket expense, please contact Medicare to obtain this amount.
Cancellations
Any cancellations need to be a minimum one (1) week in advance. Cancellations with less than one (1) week notice or non-attendance will attract a fee of $500 or $300 depending on whether it is an initial or subsequent appointment.